Appliance Failed?Don’t worry, we can help!

Simple, fast and hassle free repairs!
Our national network of engineers are the experts you can trust to repair your appliances.

Pacifica Warranty is appointed by Statesman to provide repair services to its customers. Purchases made on this site are from UK Warranty Limited.

Engineer arriving at home
  • Repair and Cover

    Just £50 deposit and 12 monthly payments from £10.50. If your appliance cannot be repaired, the call out fee is limited to £50.00.

    £50.00 + £10.50

    Deposit PLUS 12 monthly payments1

    Total cost from 181.92


  • Repair Only

    If we can’t fix your appliance you will receive a full refund less a call-out charge of £90.00

    from £181.92

    fixed price repair including £90.00 call out 1


  • Check availability and book online now


    Please fill the above details to check our availability Show me more dates


About us

Our national team of directly employed engineers complete around 8,000 repairs each week on behalf of national retailers, leading appliance manufacturers and the general public.

Choose Repair and Cover and benefit from all of this…

  • We will fix the initial fault you have reported
  • Cover for future repairs caused by electrical and mechanical failures
  • Expert assistance from a nationwide network of engineers
  • Call a dedicated UK based helpline in the event of a problem
  • Claim as many times as you need each year
  • All parts, labour and call-out fees are included, so there’ll be no hidden surprises!
  • Following the initial repair, if your appliance can’t be fixed, you’ll be covered for the cost of a brand new replacement
  • 1 includes VAT and Insurance Premium tax as applicable
  • 2 dependant on availability, 3rd party engineers may be deployed
  • 3 renewal is dependant on criteria such as age of appliance (see full policy terms for details)
  • 5 Due to location and engineer availability, in a small number of cases we may deploy a 3rd party engineer vetted by our quality team to complete the repair.
  • 6 Renewal price correct as of todays date, may change.
  • 7 The maximum contribution towards replacing your appliance if it is beyond repair is capped dependent on the type of your appliance. Please see the Policy Terms and Conditions for details.

Main exclusions are:

  • Appliances used for a non-domestic purpose or in a commercial environment
  • Faults that are due to a generic manufacturing defect e.g. Product recall
  • Any fault or damage caused by any theft, attempted theft, malicious damage or damage caused by fire or explosion
  • Costs of rearranging missed appointments with engineers, or installation, de-installation or scrappage costs of the appliance

Is Repair and Cover right for you?

Before you apply for Repair and Cover we just need to check a few things...

  • Is your appliance faulty?
  • Has your manufacturer warranty expired?
  • Have you checked your appliance is not covered elsewhere?
  • Is your appliance owned by you and less than seven years old?
  • Are you looking to cover your appliance against breakdown caused by mechanical or electrical failure?

If you've answered "yes" to all of the above then it sounds like your requirements are of a person looking to cover their kitchen appliance.