Appliance Failed?Don’t worry, we can help!

Simple, fast and hassle free repairs!
Our national network of engineers are the experts you can trust to repair your appliances.

Pacifica Warranty is appointed by Statesman to provide repair services to its customers. Purchases made on this site are from UK Warranty Limited.

Engineer arriving at home

  • Repair and Cover

    Just £50 deposit and 12 monthly payments from £10.50. If your appliance cannot be repaired, the call out fee is limited to £50.00.

    £50.00 + £10.50

    Deposit PLUS 12 monthly payments1

    Total cost from 181.92

    BOOK NOW

    Optional renewal after one year only £6.99
    per month (total cost £83.88)6

    • Covered for future faults (12 Months unlimited)
    • Replacement appliance if beyond repair 7
    • Annual renewals available 3
    • Nationwide coverage 2
    • Directly employed uniformed engineers with ID badges 5
    • Quick reliable service
    • Helpline available (calls charged at no more than national rate)

    Terms of Initial Repair
    Terms of 12 month Policy
    Insurance Product Information Document

  • Repair Only

    If we can’t fix your appliance you will receive a full refund less a call-out charge of £90.00

    from £181.92

    fixed price repair including £90.00 call out 1
     

     

    BOOK NOW
    • Replacement appliance if beyond repair
    • Nationwide coverage 2
    • 30 day repair guaratee
    • Directly employed uniformed engineers with ID badges 5
    • Quick reliable service
    • Helpline available (calls charged at no more than national rate)

    Terms of Repair Only

  • Check availability and book online now






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About us

Our national team of directly employed engineers complete around 8,000 repairs each week on behalf of national retailers, leading appliance manufacturers and the general public.

Choose Repair and Cover and benefit from all of this…

  • We will fix the initial fault you have reported
  • Cover for future repairs caused by electrical and mechanical failures
  • Expert assistance from a nationwide network of engineers
  • Call a dedicated UK based helpline in the event of a problem
  • Claim as many times as you need each year
  • All parts, labour and call-out fees are included, so there’ll be no hidden surprises!
  • Following the initial repair, if your appliance can’t be fixed, you’ll be covered for the cost of a brand new replacement
  • 1 includes VAT and Insurance Premium tax as applicable
  • 2 dependant on availability, 3rd party engineers may be deployed
  • 3 renewal is dependant on criteria such as age of appliance (see full policy terms for details)
  • 5 Due to location and engineer availability, in a small number of cases we may deploy a 3rd party engineer vetted by our quality team to complete the repair.
  • 6 Renewal price correct as of todays date, may change.
  • 7 The maximum contribution towards replacing your appliance if it is beyond repair is capped dependent on the type of your appliance. Please see the Policy Terms and Conditions for details.

Main exclusions are:

  • Appliances used for a non-domestic purpose or in a commercial environment
  • Faults that are due to a generic manufacturing defect e.g. Product recall
  • Any fault or damage caused by any theft, attempted theft, malicious damage or damage caused by fire or explosion
  • Costs of rearranging missed appointments with engineers, or installation, de-installation or scrappage costs of the appliance

Is Repair and Cover right for you?

Before you apply for Repair and Cover we just need to check a few things...

  • Is your appliance faulty?
  • Has your manufacturer warranty expired?
  • Have you checked your appliance is not covered elsewhere?
  • Is your appliance owned by you and less than seven years old?
  • Are you looking to cover your appliance against breakdown caused by mechanical or electrical failure?

If you've answered "yes" to all of the above then it sounds like your requirements are of a person looking to cover their kitchen appliance.

BOOK NOW

 

Repair and Cover is sold, arranged and administered Pacifica Warranty which is a trading brand of UK Warranty Limited (company registration number 07728040). UK Warranty Limited is authorised and regulated by the Financial Conduct Authority for insurance distribution activity. The Underwriter is "Fortegra Europe Insurance Company SE UK Branch, a branch of Fortegra Europe Insurance Company SE (Financial Conduct Authority registration number 805770). Fortegra Europe Insurance Company SE has its registered office and principal place of business at Office 13, SOHO Office The Strand, Fawwara Building, Triq I-Imsida, Gzira, GZR 1401, Malta (Malta Company registration number C 84703), is authorised under the Insurance Business Act 1998 of the laws of Malta to carry out general business of insurance, and is regulated by the Malta Financial Services Authority of Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 1010, Malta. Together with its UK Branch, Fortegra Europe Insurance Company SE is authorised by the Prudential Regulation Authority, is subject to regulation by the Financial Conduct Authority, and limited regulation by the Prudential Regulation Authority. Fortegra Europe Insurance Company SE has a registered branch in the UK with its registered address at Fifth Floor, 20 Fenchurch Street, London, United Kingdom, EC3M 3BY (UK Branch registration number BR021916). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Annual reports on our solvency and financial position can be found at https://www.fortegra.eu/solvency-and-financial-condition-report"

 


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